Cookie Policy
1. What Cookies and Storage Are
Cookies are small files a website saves in your browser. Websites can also keep information in your browser in other ways: local storage, an IndexedDB database, and the cache a service worker uses to make an app work offline. The law treats all of these the same way, so this policy covers them all.
Storage that is strictly necessary for a service you ask for, such as staying signed in, does not need your consent. Anything else, such as advertising measurement, is only used if you agree.
2. What We Use
This is everything ConditionVault saves in your browser.
| Name | Set by | What it is for | How long | Type |
|---|---|---|---|---|
| Sign-in tokenbase44_access_tokenLocal storage | ConditionVault | Keeps you signed in | Until you sign out | Necessary |
| App settingsbase44_app_id, base44_functions_version, base44_from_urlLocal storage | ConditionVault | Connects the app to its server and returns you to the page you wanted after signing in | Until you clear your browser storage | Necessary |
| Device IDcv_device_idLocal storage | ConditionVault | A random ID for this device, so work done offline is saved once and in the right order | Until you clear your browser storage | Necessary |
| Unsaved editscv_draft_item_…Local storage | ConditionVault | Keeps changes to a report item you have not saved yet, in case the page reloads | Until you save or discard the change | Necessary |
| Unsaved assessment answerscv.assessment-draft:…Local storage | ConditionVault | Keeps assessment form answers that have not reached our servers yet, in case the page reloads or the connection drops | Until the answers are saved, or you choose which version to keep | Necessary |
| Unfinished report creationcv-report-create:…Session storage | ConditionVault | Remembers a Create Report request that was interrupted, so trying again finishes it instead of making a second report | Until the report is created or the browser tab is closed | Necessary |
| Photo upload progresscv_capture_retry:…, cv-panorama-upload:v1:…Session storage | ConditionVault | Lets an interrupted photo or 360 upload carry on without saving the photo twice | Until the upload finishes or you close the tab | Necessary |
| Offline inspectionsconditionvault_offlineIndexedDB database | ConditionVault | Keeps reports, photos and changes on your device so you can inspect without a signal, plus what you need to open the app offline | Until you sign out, or clear it in Storage Manager | Necessary |
| App filescv-sw-…-shell, cv-sw-…-runtimeService worker cache | ConditionVault | Keeps the app's own files and images so it opens quickly and works offline. Report data from our servers is not kept here | Replaced when a new version of the app is released | Necessary |
| Your cookie choicecv_ads_consentLocal storage | ConditionVault | Remembers whether you accepted or rejected Google Ads cookies | Until you change it or clear your browser storage | Necessary |
| Sign-up already counted_aw_signup_fired_…Local storage | ConditionVault | Stops a new sign-up being reported to Google Ads twice | Until you clear your browser storage | Only With Your Consent |
| Google Ads cookies_gcl_au and other _gcl_ cookiesCookie | Measures which adverts lead to sign-ups, checkouts, subscriptions and enquiries | Up to 90 days, or until you withdraw consent | Only With Your Consent |
Without the necessary items you could not sign in, work offline or keep unsaved changes. Choosing them does not track you across other websites.
3. Google Ads, Only With Your Consent
On our public website and sign-up pages we ask whether we may use Google Ads cookies to see which adverts bring people to ConditionVault. Rejecting is as easy as accepting, and nothing from Google loads until you accept.
- If you accept, Google's tag loads from googletagmanager.com and Google may set its _gcl_ cookies to record a sign-up, the start of a checkout, a paid subscription or an enquiry. We send our website address with these, never the address of a report, property or other page inside the app.
- Google's tag never loads inside the app, and never on links sent to tenants, landlords or other recipients: reports, signing pages, photo and 360 galleries, tours and appointments.
- Google uses this data under its own privacy policy.
4. Changing Your Choice
Use "Cookie Settings" at the bottom of any page on our website to change your answer at any time. If you withdraw consent, we stop loading Google's tag and delete the _gcl_ cookies it set on our website.
5. Other Websites and Services
- Sign in with Google: if you choose it, Google sets its own cookies on its own website. We receive only your name and email address.
- Stripe: checkout and the billing portal are Stripe's pages, and Stripe sets its own cookies there for payments and fraud prevention, under its own privacy policy.
- Maps: the portfolio map loads map images from OpenStreetMap, which receives your IP address to send them. No cookies are set.
- Example photos: demo reports and design previews use example photos from Unsplash, which receives your IP address to send them. No cookies are set.
6. Managing Storage on Your Device
- Signing out removes your sign-in token and the offline inspection data saved for your account on that device.
- Storage Manager in the app shows the offline data on your device and lets you clear it.
- Your browser's settings let you see and delete cookies and site data, or block them. Blocking necessary storage will stop sign-in and offline inspections working.
7. Changes to This Policy
We update this policy whenever we change what we save in your browser, and we will ask for your consent before using anything that is not necessary. The version and date at the top show the current policy. Our Privacy Policy explains how we use personal data more generally.
Contact us
For questions about this document, please contact us at support@conditionvault.app